This two-day workshop introduces attendees to the process of writing good quality technical documents. Technical documents include procedures, instructions, manuals, and user guides. You learn to clearly define outcomes of what your writing must deliver, who your readers are, and how to present the information in the most useable way. This course will give you the tips and techniques so that all your documents are clear, concise and consistent. You systematically work through the planning, structuring, writing, checking and presentation stages of a project so that you finish with a high quality piece of writing that reaches its audience and achieves its purpose.
Target Audience:
If you are responsible for writing or editing technical material such as user manuals, staff instructions, procedures manuals, reference materials or training manuals this workshop is ideal for you. This course is especially designed for:
Technical writers
Training specialists
Business and systems analysts
Information technology managers
Security and safety professionals
Publications managers
Researchers
Quality managers
Project managers
Key Participant Benefits:
Adapts to audience needs by simplifying complexity
Creates a professional individual image through well constructed and professional prose
Allows individuals to accomplish greater productivity in writing through planning
Aids confidence in writing through an easy to follow process
Key Business Benefits
Presents a better business image to customers through clarity and pithiness
Boosts an individual’s productivity through following a time saving process
Saves the time of others by easier readership and understanding
Mitigates risk through increased understanding and reduced ambiguity
At Course Completion:
Participants will leave the course with a certificate of attendance and an individualised action plan to help support next steps on return to the workplace. More importantly you will have developed skills and knowledge to:
