Most people get promoted to the position of People Manager based on their technical expertise but managing people calls upon a completely different set of skills. Because of this, surviving as a new manager can be difficult. 40% of managers new to a role don’t survive in the role beyond 18 months*.
At best a novice manager without training can just be ineffectual; at worst, they can create detrimental precedents that are hard to manage out of staff. They can also create conflict and demotivation.
The New Manager Course is designed to give you the foundation skills and practical techniques necessary to assert yourself in your position, win over your direct reports and get the best from them.
The program is structured to help an individual gain self awareness and understand how their approach impacts others and what to do about it. The third day is specifically spent on conflict resolution; an important skill set in a manager’s toolbox.
*Ed Holton, Ph.D., author of the Ultimate New
Employee Survival Guide
Target Audience:
Anyone who is new to the role of managing/supervising people or who has been in the role for a while but has not had formal training.
Key Participant Benefits:
Builds confidence by ‘knowing’ best techniques, having flexibility of approach and templates/steps to follow
Make it easier to manage difficult situations/staff members by providing techniques to de-escalate conflict and get people on side
Increases time to focus on important issues by minimising disruption, delegating and utilising important Time Management concepts
Lessens stress by having direct reports take on more accountability and responsibility
Increases productivity and the potential of a favourable reputation by superior goal setting techniques, motivation, feedback and monitoring processes
Key Business Benefits
Increases revenue or decreases costs through greater productivity
Creates a culture of accountability to all levels through better performance management
Creates greater job satisfaction and retention by connecting people to their work and instilling purpose
Makes it easier for senior managers to manage by increased confidence in mid to lower managers
Saves potential cost of rehiring, retraining and lost productivity by increasing potential success of the manager
At Course Completion:
Participants will leave the course with a certificate of attendance and an individualised action plan to help support next steps on return to the workplace.
More importantly you will have developed skills and knowledge to become:
