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The Complete Manager

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Duration: 3 Days

Overview:
So you have been in your job for a while now. Are you the best you can be to get the best out of your direct reports? Are there still niggly little problems with staff that you have not found a solution for? Have you learned to let go of doing it all yourself?

If you are expecting your direct reports to get better at what they do but are not into improving your own capabilities, what example does that set?

This course is designed to be the next step for managers who have some experience at people management but would like to finesse their existing skill set and add to their toolbox. It revises concepts such as goal setting and feedback. It examines various theories of motivation and introduces techniques to support the theory. The course then looks at differences in people through the lens of Myers Briggs Type Indicator and the various issues this can create and what to do about it.

Day two introduces the concepts of coaching and mentoring and provides methods for you to incorporate these ideas into your management routine. Day three then examines the idea of leadership through the situational Leadership Model and how you can adapt your leadership style as your direct reports grow in their capabilities and accountabilities.
Target Audience:
People managers with 2 plus years experience and are already capable and comfortable of dealing with conflict. Also those who have already completed The New Manager Course at New Horizons.
Key Participant Benefits:
  • Refreshes and finesses existing skill sets
  • Builds greater behavioural flexibility though understanding different styles and appropriate techniques
  • Enhances people development skills and outcome attainment through coaching and mentoring skill development
  • Develops leadership capabilities through various techniques applicable to the Situational Leadership
  • Increases productivity and the potential of a favourable reputation by all of the above
Key Business Benefits:
  • Increases the capacity of the organisation to retain and motivate staff through greater understanding of motivation
  • Increases revenue or decreases costs through greater productivity
  • Helps to progress the calibre of the whole organisation through better transference of knowledge and increased capability of staff
  • Promotes greater loyalty as Managers feel that they are growing and the organisation cares about them
  • Benefits cross organisational interaction through enhanced communication skills
At Course Completion:
Participants will leave the course with a certificate of attendance and an individualised action plan to help support next steps on return to the workplace. More importantly you will have developed skills and knowledge to become:
  • Better at reading people and more flexible in your approach
  • More confident and finessed with your existing skill set
  • More able to motivate direct reports
  • Better able to develop and get the best out of people
  • A better leader and influencer
Outline:
Module 1: The Psychology of Motivation
Module 2: Theories of Reinforcement
Module 3: Motivation in the Workplace
Module 4: Goal Setting
Module 5: Motivational Tools
Module 6: Managing Specific Morale Issues
Module 7: Keep Yourself Motivated
Module 8: Coaching, Mentoring, is there a Difference?
Module 9: The G.R.O.W. Coaching Model
Module 10: The Importance of Trust
Module 11: Feedback
Module 12: Obstacles & Roadblocks
Module 13: Reaching the End
Module 14: Blending Coaching & Mentoring
Module 15: How Leadership Evolved
Module 16: Situational Leadership
Module 17: A Personal Evaluation
Module 18: Challenge the Process
Module 19: Enable Others to Act
Module 20: Influencing Skills
Module 21: Create Your Action Plan
Course Highlights
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