Workplace bullying has become a hot topic in recent years, particularly as it is widely recognised as an Occupational Health & Safety issue.This course addresses both sides of the issue by creating empathy, assertiveness and awareness in all participants.
During this course, participants will develop skills and self-awareness on how they can affect or be affected by others. Initially they will learn to understand what bullying is and how to recognise bullying behaviour, either within themselves or others. They will then be given tools to alter certain behaviours and beliefs about bullying which will empower them and those around them.
Target Audience:
This course is suitable for anyone who, in their day-to-day work may be dealing with a bullying issue or has an interest in promotinga bully free workplace.
Suggested titles include Managers, Supervisors, Team Leaders, Frontline Managers, Human Resource Managers, Training Managers andall other Employees.
Key Participant Benefits:
Helps participants understand themselves better by enhancing behavioural change necessary to recognise and overcome bullying
Builds skills to minimize conflict
Develops an awareness of how bullying begins and how to stop it escalating
Includes strategies to help resolve differences and find ways of working effectively with all types of people
Provides a tool which gives insight to particular behaviours that create bullying and adopting behaviours that eliminate it
Develops a style of communication which will have a huge impact on how participants are treated
Key Business Benefits
Minimises stress related issues caused by poor workplace relationships i.e. workers compensation, sick days, low morale
Lift in productivity through confidence in dealing with conflict
Increases staff retention by diffusing problems quickly
At Course Completion:
Participants will leave the course with a certificate of attendance and an individualised action plan to help support the next steps on return to the workplace. More importantly you will have developed skills and knowledge to:
Recognise bullying behaviour and eliminate it quickly
Know what to do if you are having trouble stopping it
Recognise the dynamics that play out in bullying situations
Change your body language, voice tone and language to be more assertive
