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Home > Professional Development > Management & Leadership > Conducting Meetings
Conducting Meetings
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| Learning Method: |
Instructor Led |
Overview: |
| In this course, students will learn how to effectively plan and execute an effective meeting.
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Target Audience: |
| This course will benefit any individual who is involved in the running or organisation of meetings. |
Key Participant Benefits: |
- Gains vital preparation and meeting management skills to create time efficiencies and effective action oriented meetings
- Helps create an effective leadership image
- Increases staff satisfaction and therefore manageability
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Key Business Benefits |
- Boosts an organisation’s productivity through time saving
- Meeting participants stay alert and enthused rather than bored and disinterested
- Increases effectiveness of meeting outcomes
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| Lesson 1: Fundamentals of conducting meetings |
- The purpose of meetings
- Benefits of a meeting
- Understanding types of meetings
- Identifying misconceptions about meetings
- Planning meetings
- Creating an effective objective
- Scheduling a meeting
- Preparing an agenda and taking minutes
- Identifying types of minutes
- Participating in meetings
- Managing the flow of a meeting
- Motivating a productive discussion
- Keeping a conversation focused
- Closing meetings
- Closing a meeting
- Evaluating a meeting's effectiveness
- Taking an agreed-upon action
- Distributing minutes
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| Lesson 2: Managing meetings |
- The role of leaders
- Meeting leaders
- Understanding the role of a leader
- Decisions and ideas
- Steps for making decisions
- Generating an option
- Identifying the best option
- Implementing an option
- Eliminating groupthink
- Negative effects of groupthink
- Characteristics of groupthink
- Preventing groupthink
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| Lesson 3: Conflicts, climates, and difficult personalities |
- Resolving conflicts
- Resolving conflicts in a meeting
- Identifying difficult personality types
- Meeting climates
- Characteristics of a positive climate
- Characteristics of a negative climate
- Building a positive climate
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| Lesson 4: Communicating as meeting leaders |
- Communicating clearly
- Using effective language
- Communicating assertively
- Communication styles to avoid
- Enhancing relationships with participants
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| Lesson 5: Listening effectively and asking questions |
- Improving listening skills
- Barriers to listening effectively
- Steps to become an active listener
- Asking effective questions
- Types of questions
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| Lesson 6: Non-Verbal Communication |
- Nonverbal communication
- Discussing nonverbal communication
- Communicating through body positions
- Communicating through voice qualities
- Interpreting nonverbal communication
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