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Home > Professional Development > Management & Leadership > Diversity
Diversity
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| Learning Method: |
Instructor Led |
Overview: |
| The New Horizons Diversity Program covers diversity in the workplace for employees, supervisors, team leaders and managers. Participants will learn what diversity is and how it influences their relationships with others, and how to differentiate between-and overcome-stereotyping, prejudice, and discrimination. Participants learn how communication skills help in managing a diverse workforce and how diversity influences relationships between co-workers. The manual is designed for quick scanning in the classroom and filled with interactive exercises that help ensure participant success. |
Target Audience: |
| This course is not usually on our public schedule and therefore if it is done within an organisation it can be tailored to suit anyone in a leadership capacity in order to positively influence a diversity culture. It can also be tailored to particular sub-cultures within an organisation, such as departments or teams. |
At Course Completion: |
- Helps understand oneself and others better to enhance behavioural flexibility in dealing with difference
- Includes strategies to help individuals and groups foster workplace diversity
- Examines potential barriers and how to negotiate them
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| Fundamentals of diversity |
- Overview of diversity
- Identifying characteristics
- Identifying misconceptions
- Identifying approaches
- Advantages of diversity
- Identifying benefits
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| Identifying differences |
- Cultural differences
- PersonaliCultural differences
- Identifying cultural differences
- Personality styles
- Identifying personality styles
- Addressing personality challenges
- Improving relationships
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| Overcoming barriers to diversity |
- Barriers to diversity
- Identifying stereotypes and discrimination
- Dealing with discrimination
- Recognizing a negative approach to diversity
- Avoiding discrimination
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| Communicating in a diverse workforce |
- Effective communication
- Communicating effectively
- Identifying communication challenges
- Evaluations and feedback
- Conducting evaluations and giving feedback
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| Managing Diversity |
- Manage diversity in a workforce
- Identifying the importance
- Identifying the process
- Develop a diverse workplace
- Avoiding pitfalls
- Identifying skills
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