The New Horizons Team Leadership Program teaches participants how to be an effective team leader. Participants learn how to communicate effectively, adapt to various personality styles, overcome common problems, work on aspects of verbal and nonverbal communication, create a supportive team environment, understand the sources of team conflict and employ different conflict resolution strategies. Program activities also cover resolving conflict, avoiding the negative consequences of conflict, maximising real benefits, reaching consensus, and making positive contributions to team decisions.
Target Audience:
This course is perfect for anyone who is in a team-leader or Supervisor role or is about to be promoted to such a position.
Key Participant Benefits:
Provides strategies to create better team performance
Increases participants’ people skills to motivate and influence
Provides steps to deal with difficult situations arising in a team environment
Key Business Benefits
Minimises friction caused by miscommunication or lack of empathy
Lift in productivity through more effective communications, empathy and respect
Creates stronger leadership and accountability at front-line level
