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Business Etiquette

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  Duration: 1 Day
Time: 9:00 AM - 5:00 PM
  Price:
$600.00 inc. GST
 

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Learning Method: Instructor Led

Duration: 1 Day

Overview:
In today’s world, business demands more than keeping your nose to the grindstone and your ear to the ground. You need business savvy and the ability to establish yourself in a credible manner. A faux pas at the wrong time can damage your career. If you want to enhance and polish your business image, or if you just want to avoid feeling uncomfortable in the corporate world, this workshop will allow you to take a quantum leap forward in skill, sophistication, and confidence.
Target Audience:
This course will benefit any individual who is newly appointed to a management position, or interacts with people they don’t know on a regular basis. It is also ideal for the professional development of graduates.
Key Participant Benefits:
  • Finesse introductions-from shaking hands and using eye contact to remembering names
  • Dress appropriately for every business occasion
  • Feel more confident of your business communication in every situation
  • Use your business cards wisely
  • Gain that extra edge that establishes trust and credibility
Key Business Benefits
  • Finesse introductions-from shaking hands and using eye contact to remembering names
  • Dress appropriately for every business occasion
  • Feel more confident of your business communication in every situation
  • Use your business cards wisely
  • Gain that extra edge that establishes trust and credibility
Outline:
Module 1: Fear of Embarrassment
Module 2: Test Your Business Etiquette
Module 3: The Handshake
Module 4: Business Card Etiquette
Module 5: The Skill of Making Small Talk
Module 6: Do You Remember Names?
Module 7: Making That Great First Impression
Module 8: Dress for Success
Module 9: Business Dining
Module 10: E-Mail and Telephone Etiquette
Module 11: Personal Action Plan
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