Expand your horizons beyond the traditional role of the secretary or PA gain new skills, take on more responsibility and achieve greater work satisfaction.
Target Audience:
Those who have recently benefited from this training include:
Secretaries
Personal Assistants
Executive Assistants
Key Participant Benefits:
Be more proactive and take initiative and increase satisfaction
Streamline work so that more is achieved both individually and in support of the manager
Build relationships across the business for better understanding and rapport
Recognise and deal effectively with stressful situations
Review image and make adjustments for increased professionalism
Control difficult situations for positive outcomes
Key Business Benefits
Presents a professional business image to customers both external and internal
Boosts productivity through accurate, clear and well-constructed communication and time management
Anticipates the manager’s needs and acts as both enabler or gate-keeper, as necessary
