This three-day instructor-led workshop provides students with the knowledge and skills to understand 300-level information on Microsoft Office Communications Server 2007 R2. The workshop focuses on understanding scenarios of Office Communications Server 2007 (OCS 2007), Office Communicator, and integration with Exchange 2007.
Target Audience:
This course is intended for both novice and experienced IT Professionals who are concerned about delivering IM/Presence, Conferencing, and Voice solutions to the Enterprise.
Pre-requisites:
There are no prerequisites for this course.
At Course Completion:
After completing this course, students will be able to:
Articulate the core scenarios for Office Communications Server 2007 R2.
Articulate architectural requirements of OCS 2007 R2.
Install and deploy a pilot for Office Communications Server 2007 R2.
Create steps for a pilot.
Understand integration of Exchange 2007 SP1 Unified Messaging.
Module 1 details the system architecture that is used by OCS 2007 R2. This module details fundamentals, server roles, and component dependencies. This module also details planning and deployment scenarios.
Lessons
New Features of OCS 2007 R2
OCS 2007 R2 Architecture
Planning an OCS 2007 R2 Deployment
Deploying / Migrating to an OCS 2007 R2 Infrastructure
Lab : Deploying and Configuring Microsoft Office Communications Server 2007 R2 Enterprise Edition
Lab 1 guides the attendee through preparing Active Directory and DNS for an OCS installation. Following these steps, OCS 2007 is installed and validated.
Module 2: IM and Presence
Module 2 describes the rich presence advancement that Office Communications Server is delivering. Additionally this module describes Office Communicator clients, and deployment scenarios.
Lessons
Being Able to Articulate Rich Presence Model in OCS 2007 R2
OCS 2007 R2 Usability Enhancements
New Clients in OCS 2007 R2
Group Chat Server
Lab : Installing and Using Office Communicator 2007 R2 and the Office Communications Server 2007 R2 Attendant
Lab 2 illustrates the installation of Office Communicator, OCS 2007 R2 Attendant and new rich-presence capabilities. This lab also illustrates enabling users for IM and testing the clients.
Lab : Installing and Configuring Communicator Web Access R2
Lab 3 will guide the attendee through the installation and configuration of Communicator Web Access.
Lab : Installing and Configuring GFC Functionality and Enabling Users for Group Chat Console
Lab 4 illustrates the implementation of a Group Chat Server, followed by experiencing the features of the Group Chat Client.
Module 3: Conferencing
Module 3 illustrates the new on-premise conferencing capability within OCS 2007 R2 and the differences between LiveMeeting Service and on-premise capability. This module also differentiates conferencing clients and requirements.
Lessons
Being Able to Articulate Conferencing Architecture
Core Conferencing Components
Conferencing Call Flow
Differentiate Server vs. Live Meeting Service
Dial-in Conferencing
Lab : Configuring and Using Conferencing in Office Communications Server 2007 R2
Lab 5 guides the attendee through the phases of deploying and configuring conferencing in an existing OCS 2007 R2 implementation.
Module 4: Remote Access
Module 4 articulates the Edge role within an OCS 2007 R2 implementation, and the process one needs to follow to define the appropriate topology. After covering the fundamentals information will be shared on the best practices in relation to configuration and maintenance.
Lessons
OCS 2007 R2 Edge Roles
How to Determine the Appropriate Edge Topology
Best Practices on Configuring Edge / Reverse Proxy
Review of Common Edge Configuration Issues
Lab : Configure OCS 2007 R2 for Remote Access
Lab 6 will provide the attendees with hands-on experience in preparing and implementing Remote Access. Attendees will create and assign certificates, and test external Communicator connectivity.
Module 5: Troubleshooting
Module 5 articulates the new management tools and techniques for troubleshooting OCS 2007 R2. This module walks through some tools and techniques for identifying any deployment problems.
Lessons
Deployment Challenges with OCS 2007 R2
Use Troubleshooting Tools and Techniques
Advanced Diagnostic Logging
Lab : Using the Management and Troubleshooting Tools in OCS 2007 R2
Lab 7 walks the attendee through troubleshooting tools included. This lab also includes a look at some of the resource kit utilities to help troubleshooting OCS 2007 R2.
Module 6: Voice Architecture
Module 6 describes planning for adding voice capability to your OCS 2007 R2 implementation. This module assists in understanding the dial-plan, and connecting to the telephony infrastructure.
Lessons
OCS 2007 R2 Voice Components
OCS 2007 R2 Voice Features
Call Flow
Call Authorization and Routing
Mediation Server Deployment
Module 7: Voice Deployment Scenarios
Module 7 explains the available voice deployment scenarios, routing concepts, normalization rules, and call flows within OCS 2007 and build-out of a dial-plan within your environment.
Lessons
Voice Deployment Scenarios
Deploying Enterprise Voice
Usage of Tools Related to Enterprise Voice
Lab : Installing and Configuring Mediation Server and Configuring Response Groups
Lab 8 illustrates how to implement a Mediation Server enabling the enterprise voice features. After completing the deployment attendees will configure multiple Response Group workflows.
Module 8: OCS 2007 R2 and Unified Messaging Coexistence
Module 8 explains the interaction of OCS 2007 R2 and Exchange 2007 SP1Unified Messaging. This module details the environment, dial-plan integration, and steps required to add OCS 2007 R2 to Exchange UM infrastructure.
Lessons
Install Exchange 2007 Unified Messaging
Configure Exchange 2007 Unified Messaging
Lab : Configuring and Using Microsoft Exchange Server 2007 SP1 Unified Messaging
Lab 9 instructs the attendee on integrating OCS 2007 R2 with an Exchange 2007 SP1 UM environment. UM is configured, and then OCS is configured to integrate with the Exchange UM environment.
Module 9: Developer Platform Overview
Module 9 provides insight in the opportunities for developers to expand on the built-in functionality of OCS 2007 R2 and to further integrate it within the organizations business processes.
