New Horizons offers the below courses to help business professionals master customer service skills.

 How to Handle Difficult People

 Stress Management

 Think on Your Feet

 Time Management

 Customer Service Via Phone and Email

 Excellence in Service - Advanced

 Excellence in Service - Essentials

 Professional Telephone Skills

 Certificate II in Customer Contact

 Certificate III in Customer Contact

 Business Etiquette

 Assertiveness at Work



Should you have a query, please call 1300 794 006 or use the links below to contact your closest New Horizons centre via email:
Brisbane – Cairns – Canberra – Hobart – Melbourne – Sydney

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