Terms and Conditions

Standard Terms and Conditions

Should you have any queries in regards to the below terms and conditions please consult your New Horizons Learning Solutions Advisor on 1300 794 006. All Offer conditions are subject to change at any time, and are available in Australia only. 

  1. All bookings for New Horizons courses must be supported with a customer completed and signed (by an authorised signatory) “Registration Form”.
  2. All bookings must be supported with a company/organisation Purchase Order. It is the responsibility of the individual authorising the Registration Form to obtain and forward such documentation at the time the registration form is submitted. The Purchase Order number must be filled out on the Registration Form. The Purchase Order must be sent to New Horizons Learning Centre, to verify that the authoriser has their company’s authorisation to accept New Horizons terms and conditions, with or following the Registration Form.
  3. Following receipt of the fully completed Registration Form details, New Horizons Learning Centre will send a course confirmation letter to the attendee.
  4. The course booking Registration is accepted subject to each course attendee meeting all the course pre-requisites. The pre-requisites are detailed on New Horizons Learning Centre course outlines. It is the responsibility of the authoriser on the Registration Form to ensure that all pre-requisites are met prior to the course.
  5. All Payments must be received PRIOR to course commencement. Failure to pay will result in the student being asked to leave the course and full fee payment for the course will be required.
  6. New Horizons Learning Centre reserves the right to cancel any course with insufficient enrolments / alter the date or change price of any course, without any penalty to New Horizons.
  7. Any attendee or person, unbecoming of conduct or disruptive to the orderly progress of the course may be asked to leave.
  8. New Horizons will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations that is caused by events outside our reasonable control (Force Majeure Event). A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control. Our performance is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations may be performed despite the Force Majeure Event.
  9. All prices shown on our website are in Australian Dollars (AUD$) 
  10. Please refer to your tax invoice for claiming GST as input tax credit as some of our courses may be GST exempt.
  1. We accept payments using Visa, Mastercard, American Express and Diners cards. Please note there is a 3% surcharge for transactions made using American Express cards. 
  2. Payment is taken at the time of purchase.
  3. To ensure protection of your credit card details, credit card payments  are processed using a secure, third party payment gateway service called  Payway run by St. George Bank. New Horizons does not host credit card details after processing.
  1. Updated 27 March 2017
  2. All requests for transfers or course cancellations must be received in writing by a duly authorised person from the nominating organisation.  
  3. Cancellation or reschedule of any New Horizons course requires a minimum TEN complete business days written notification to info@nhaustralia.com.au prior to the course date, to ensure that the course is rescheduled without penalty.  Less than TEN FULL business days’ notice will result in no refund and no rescheduling.
  4. The conditions of course prerequisites and payment PRIOR to course commencement apply to transfers. 
General Terms and Conditions
  1. This special offer expires on 30th June, 2016.
  2. Microsoft Certification Exam vouchers are only valid for exams with 70- and 78-prefix and are not valid for beta exams.
  3. One (1) exam voucher purchased can only be used to take one (1) exam once.
  4. The vouchers sold as part of this promotion are subject to Microsoft's exams voucher policies.
  5. Exam vouchers purchased as a part of this promotion have 6 months validity from date of purchase.

Cancellation and Refund Policy
  1. 1. You may return an Exam Voucher to Microsoft in case the Voucher is defective or in case you have been sent a voucher that does not comply with the specifications of your order: In such cases you will receive a replacement.
  2. If you wish to return a Voucher, you must inform Microsoft in writing by giving notice to  customer service. You are required to return any Voucher at your own cost, to the return address stipulated, and in accordance with any instructions given. The returned Voucher will be examined or your complaint will be investigated before notifying you of your entitlement to a replacement via e-mail within a reasonable period of time. Goods returned by you because of a defect will be replaced in full and sent to you free of charge, including a complete reimbursement for the delivery charges incurred by you in returning the item. Non defective goods will be returned to you at your own cost.
  3. Redemption Codes may only be returned if they are defective, e.g. they cannot be activated.
  4. Any resale and/or transfer of Vouchers is expressly prohibited. If altered in any way a Voucher will become void.
  5. Vouchers may not be redeemed for cash, credit, or refunds.
  6. Vouchers have an expiration date ("Order End Date"). Test candidates must redeem the Voucher and the exam must be taken prior to the Order End Date or the Voucher will become invalid. Expiration dates are 12 months from order date unless specified otherwise. Once a Voucher has expired, or has been used to register for an exam where a candidate does not show up for the exam, it cannot be extended or reinstated and the fee paid is forfeited.
  7. Vouchers are just like cash. You should safeguard them and are responsible for tracking their issuance to test candidates. Microsoft, Pearson VUE and the ATC are not responsible for lost or stolen vouchers or voucher numbers. Expired, stolen or lost vouchers will not be replaced. Pearson VUE and/or arvato do not provide redemption information to you.
For detailed Terms and Conditions, visit  Courseware Marketplace.

Complimentary course refresher privilege is subject to seat availability on public course dates scheduled by New Horizons.

  1. Exam Pass Guarantee only applies to exams included under the procurement of a New Horizons' certification bundle purchase stated under the terms and conditions in the associated agreement.
  2. Exam Pass Guarantee only applies to students that have attended training under a New Horizons certification bundle.
  3. Exam Pass Guarantee entitles students to one (1) additional complimentary exam voucher per certification exam, should the student fail to pass the exam.
  4. Exam Pass Guarantee is only valid for 12 months from the original date of invoicing.
  5. Exam Pass Guarantees are non-transferable and non-cumulative.
  6. For the Exam Pass Guarantee to be valid students must follow the below process. Any deviation from this process invalidates rights to complimentary exam retake.
    1. Prior to taking an exam the student must complete the MeasureUp exam related to the official exam and provide New Horizons with a copy of the results.
    2. A New Horizons trainer will review the MeasureUp scores and, if appropriate, will provide confirmation that the student is sufficiently prepared to complete the official exam.
    3. The student may then organise and take the official exam. Should the student fail to pass the exam New Horizons will provide one (1) additional complimentary voucher to re-take the exam.

Complimentary course refresher privilege is subject to seat availability on public course dates scheduled by New Horizons.

Standard Terms and Conditions:

  1. Special offer pricing and associated 'Guarantees' only apply to the certification bundles listed in the email
  2. MeasureUp exam preparation tools only apply to Exams 70-410, 70-411 and 70-462
  3. Special offer cannot be availed using New Horizons prepaid training coupons/vouchers
  4. Special offer cannot be availed in conjunction with any other specials or promotions
  5. Special offer only applies to New Horizons of Melbourne. All training must be attended at New Horizons of Melbourne.
  6. Special offer starts at 9am on 21st March, 2013 and ends at 5pm on 30th April, 2013

 

Exam Pass Guarantee Terms and Conditions:

  1. Additional complimentary exam voucher will only be provided should the student fail the initial exam
  2. Limit of one (1) additional complimentary exam voucher will be provided per student, per exam included in the purchased certification bundle
  3. Exam vouchers are non-transferrable and only apply to those exams included in the above mentioned certification bundles
  4. New Horizons trainers must confirm if students are ready to undertake the initial exam, prior to booking the exam, to qualify for the Exam Pass Guarantee

 

Employer Guarantee Terms and Conditions:

  1. Employer Guarantee is valid for 6 months from the date of the last training day completed by the initial individual
  2. Only the training and exams included in the original certification bundle purchased will be valid under the Employer Guarantee
  3. All training and exams must be completed within 12 months of the Employer Guarantee commencement
  4. For the Employer Guarantee to be honoured, sufficient evidence of employee resignation must be provided to New Horizons
  5. Employer Guarantee only applies to one (1) additional staff member
  1. VouchersPlus+ credits purchased under this agreement are valid for 12 months from the date of payment.
  2. VouchersPlus+ credits will be available for use only after the payment has been received by New Horizons Learning Centres.
  3. VouchersPlus+ credits are valid on standard New Horizons publicly scheduled short courses, delivered by New Horizons trainers. Credits may not be utilised for Reseller services. Credits can be used for Exams, On-Demand Training and Qualifications, but discounts do not apply.
  4. Students must be registered to attend a course at least 2 full working days prior to the scheduled course date to use a voucher for payment method. This ensures we have enough time to arrange course materials and systems access if required.
  5. Once invoiced, voucher credits are non-refundable and non-transferable. Payment via American Express is subject to a 3% surcharge.
  6. For In-Class courses, course participants are to arrive at New Horizons’ premises 15 minutes prior to the course start time (9:00am) to ensure proper checkin and seating. Please note that if the participant arrives more than 30 minutes after the course start time, they will not be admitted into the course.
  7. Courses are offered to participants on a first come, first serve basis. Please note that seating is limited and we urge the participants to register for courses as soon as possible. Courses may be booked via your Learning Solutions Advisor on 1300 794 006 or via our website (www.nhaustralia.com.au). Please provide the participant’s name, email address, course date and course title.
  8. If a course is full, the participant may be placed on standby. They will be notified if a cancellation occurs and a place becomes available.
  9. Approximately, seven calendar days prior to the course date, the participant will be contacted by the New Horizons Registrar, via email, to confirm their attendance. We require a return email within 24 hours to confirm their attendance.
  10. Requests for transfers or cancellations must be received in writing by a duly authorised person from the nominating organisation. Cancellation or reschedule of any New Horizons course requires a minimum TEN complete business days written notification to info@nhaustralia.com.au prior to the course date, to ensure that the course is rescheduled without penalty. Less than TEN FULL business days’ notice will result in no refund/no rescheduling.
  11. New Horizons reserves the right to modify these terms and conditions.
  1. Microsoft Software Assurance Training Vouchers (SATVs) can only be used to redeem New Horizons Learning Centres’ Microsoft IT Technical training courses. Some restrictions apply. Please consult your Learning Solutions Advisor for more information.
  2. All bookings for New Horizons Learning Centres’ courses must be supported with a customer completed and signed (by an authorised signatory) “Registration Form.”
  3. All bookings must be supported with a Microsoft SATV email. This email will state the email address to which SATVs are allocated to. It is the responsibility of the individual authorising the Registration Form to obtain and forward such documentation at the time the registration form is submitted. Following receipt of the completed Registration Form details, New Horizons Learning Centres will send a course confirmation letter to the attendee.
  4. The course booking registration is accepted subject to each course attendee meeting all the course prerequisites. The prerequisites are detailed on New Horizons Learning Centres’ course outlines. It is the  responsibility of the authoriser on the Registration Form to ensure that all prerequisites are met prior to the course.
    New Horizons Learning Centres  reserves the right to cancel any course with insufficient enrolments, or  alter the date of any course, without any penalty to New Horizons.
  5. Any attendee or person unbecoming of conduct or disruptive to the orderly progress of the course may be asked to leave.
  6. New Horizons Learning Centres reserves the right to refuse customers who fail to meet our payment terms and conditions of business.
  7. All transfers or cancellations of a registration must be received in writing and signed by a duly authorised person from the nominating organisation.
  8. Cancellation of a registration for any of our IT technical courses requires at least TEN FULL working days written notification, to enable reallocation of place(s). If TEN FULL working days are not provided, the SATV will be deemed as consumed.
  9. The conditions of course prerequisites and payment PRIOR to course commencement apply to transfers.
  1. This certification track agreement is valid for 12 months from the date of payment, and all training and exams must be completed within the 12 months.
  2. Once invoiced, this certification track is non-refundable and non-transferable.
  3. New Horizons training vouchers may not be used towards the procurement of a certification track.
  4. Please note that this certification track is in accordance with the vendor requirements and is subject to change without any notice.
  5. Course participants need to arrive at New Horizons’ premises 15 minutes prior to the course start time (9:00am) to ensure proper check-in and seating. Please note
    that if participants arrive more than 30 minutes after the course start time, they will not be admitted into the course.
  6. Courses are offered to participants on a first come, first serve basis. Please note that seating is limited and we urge participants to register for courses as soon as possible. Courses may be booked via your Learning Solutions Advisor or via our website (www.nhaustralia.com.au). Please provide the participant’s name, email
    address, course date and course title upon registration.
  7. If a course is full, the participant may be placed on standby. They will be notified if a cancellation occurs and a place becomes available.
  8. Approximately SEVEN calendar days prior to the course date, the participant will be contacted by the New Horizons Registrar via email to confirm their attendance.
  9. We require a return email within 24 hours to confirm their attendance.
  10. In order to become certified, candidates must pass the related certification exams. New Horizons does not guarantee that candidates will pass their certification exams upon completion of courses. New Horizons will provide one exam voucher per exam for the number of exams in the certification agreement. Should the candidate fail
    an exam, the candidate may re-sit the exam as per the vendor’s guidelines. The fee for the re-sit exam will be payable by the candidate.
  11. Upon successfully passing all the required exams, the candidate will have obtained sufficient credits to qualify for certification from the vendor.
  12. If the participant cannot attend a course on the date for which they hold a reservation, more than TEN FULL business days of written notice is  required, prior to the date of the course to reschedule without a fee. Any course which is cancelled with TEN or less FULL business days of notice will incur a 100% cancellation fee. Please
    note that this also applies to the students who fail to attend the course on the day.
  13. New Horizons’ technical training courses come with a 12 month refresher guarantee. This means that a student who has taken a course at New Horizons is welcome to repeat that course at no additional charge for up to 12 months from the last day of the course. The student must bring the initially issued courseware to the repeat
    course. Failure to do so will incur a charge for the courseware to be reissued. Please note that the 12 month free repeat privilege does not apply to ITIL®, PRINCE2®
    and MSP® courses or certifications.
  14. New Horizons will make all attempts to run every publicly scheduled course. In the rare event that a publicly scheduled course does not run, you will be enrolled on the next scheduled date.

Introduction

  1. Tuition assurance protects students in the event a course provided by an approved VSL provider ceases to be provided after it starts but before it is completed. Affected students are offered a replacement course with another provider and where this is not possible, the students’ FEE‑HELP balance for the affected part of the course will be re-credited.
  1. As an approved provider under the VET Student Loans Act 2016, New Horizons Learning Centres Holdings Pty Ltd ABN: 65 093 501 592 ACN: 093 501 592 must be a party to an approved tuition assurance arrangement or have an approved exemption in place.
  1. It is intended that, from 1 January 2018, New Horizons Learning Centres Holdings Pty Ltd will be exempted from the requirement to be a party to an approved tuition assurance arrangement. Instead, New Horizons Learning Centres Holdings Pty Ltd is required to comply with interim arrangements which ensure similar tuition assurance protection is provided to students.
  1. This statement sets out the interim arrangements for tuition assurance that will apply from 1 January 2018 and New Horizons Learning Centres Holdings Pty Ltd’s obligations from that date.
  1. If any changes occur to the proposed arrangements outlined below, a revised statement will be provided on New Horizons Learning Centres Holdings Pty Ltd’s website and advised to all students that have enrolled in the intervening period.

What happens if New Horizons Learning Centres Holdings Pty Ltd ceases to provide a course after it starts but before it is completed?

Information for affected students

  1. New Horizons Learning Centres Holdings Pty Ltd  will notify affected students in writing that an approved course is no longer provided within 2 business days after New Horizons Learning Centres Holdings Pty Ltd  ceases to provide the course after it starts but before it is completed.
  1. As soon as practicable, New Horizons Learning Centres Holdings Pty Ltd  will also update its website to reflect that the course is no longer being delivered and to give students information about the tuition assurance arrangements.

Replacement courses

  1. The Commonwealth Department of Education and Training (the Department) (or a consultant engaged by the Department) will work with affected students to identify a replacement course and arrange for students to be placed with replacement providers.
  1. Replacement courses must meet the following requirements:
    • the course must lead to the same or comparable qualification as the original course;
    • the mode of delivery of the replacement course must be the same as or, with the student’s consent, similar to the mode of delivery for the original course;
    • the location of the replacement course must be reasonable, having regard to the costs of, and the time required for, a student’s travel; and
    • the student will not incur additional fees that are unreasonable and will be able to attend the replacement course without unreasonable impacts on the student’s prior commitments.
  1. Affected students will be offered a replacement course and may seek a review about whether the course offered to them meets the requirements for replacement courses.
  1. A student who accepts the replacement course offered will not be required to pay the replacement provider for the replacement components of the replacement course. However, the fees payable for the remainder of the replacement course may be different from the fees payable for the original course.
  1. A student who accepts the replacement course offered will also receive course credits for parts of the original course successfully completed by the student, as evidenced by:
    • a copy of a statement of attainment or other Australian Qualifications Framework certification document issued by the course provider or an authorised issuing organisation in accordance with the Australian Qualifications Framework; or
    • a copy of an authenticated VET transcript issued by the Student Identifiers registrar.
  1. Each affected student will have a period of six (6) months in which to accept the replacement course offer. The Department may extend that period in circumstances that justify an extension.
  1. If an affected student enrols in a course that is not a replacement course, the student may be required to pay additional tuition fees, and might not receive the course credits the student would have received if the student had enrolled in a replacement course.

Re-crediting of students’ FEE-HELP balances

  1. Where there is no suitable replacement course for a student, New Horizons Learning Centres Holdings Pty Ltd will re-credit the student’s FEE-HELP balance for the affected parts of the original course. The amount re-credited will be equal to the amount of VET student loan used to pay tuition fees for the student for the course, or parts of the course.

Prepaid fees

  1. For tuition fees paid up-front greater than $1500, New Horizons Learning Centres Holdings Pty Ltd has in place membership with the ACPET Tuition Assurance Scheme.
  1. For tuition fees paid up-front below $1500, students should be aware that there is no formal protection in place and students will be responsible to seek a refund for these fees directly from New Horizons Learning Centres Holdings Pty Ltd if New Horizons Learning Centres Holdings Pty Ltd  fails to provide the agreed services. New Horizons Learning Centres Holdings Pty Ltd has in place Refund Policy - Domestic. If the provider is under external administration, this may require the student submitting a proof of debt with the external administrator.

Record keeping

  1. It is suggested best practice for students to retain assessments, records of competencies or statements of attainment that they receive from their education provider.

Special Offer Terms and Conditions

Should you have any queries in regards to the below terms and conditions please consult your New Horizons Learning Solutions Advisor on 1300 794 006.

Offer

  1. The 2019 Spin to Win campaign period runs from 9am 5 July to 5pm 31 July 2019.
  2. This Offer is only valid on new enrolments booked and paid for during the campaign period.
  3. Payment must be received by 1 August 2019, or prior to attending training.
  4. Training must be completed by 31 December 2019. Where a course is rescheduled by New Horizons past 31 December 2019, New Horizons will extend this offer.
  5. Once enrolled, the enrolment can be transferred, but only to another staff member within the same company.
  6. Prizes cannot be used in conjunction with any other offer including but not limited to other Spin to Win prizes, Vouchers+ credits or SATVs/vendor learning credits.
  7. Prizes are valid on publicly scheduled courses only. Cannot be used for dedicated/private training or on reseller products where New Horizons trainers do not deliver the training. This includes Oracle, VMware and Red Hat training.
  8. Prizes are not valid on Diploma or Exam purchases.
  9. Promo code must be used when enrolling.
  10. One promo code per booking.
  11. Standard Terms and Conditions apply. Please note cancellation and refunds policies.
  12. Offer valid in Australia only, and not valid at any other New Horizons training centres.
  13. New Horizons reserves the right to refuse, change or cancel this Offer at any time.
  14. Prize Details:
    • 10% off any publicly scheduled course. Valid on all publicly scheduled Desktop Applications, Professional Development, Graphic Design, Technical Training, and Process Management Training delivered by New Horizons Trainers. Excludes Oracle, VMware, Red Hat training.
    • 10% off any Microsoft On Demand course. Valid on all Microsoft On Demand training courseware, valid for 90 days use.
    • 15% off any Microsoft Instructor led course. Valid on any publicly scheduled Microsoft Instructor led course delivered via Traditional Classroom Training, Online Live, Flexible Mentored learning, Connected Classroom. Does not include On Demand or dedicated/private training.
    • 20% off any Professional Development course. Valid on all publicly scheduled Professional Development training.
    • 20% off any Desktop Applications course. Valid on all publicly scheduled Microsoft Desktop training.
    • 15% off any Graphic Design course. Valid on all publicly scheduled Adobe Graphic Design Training.
    • Free Microsoft Exam Voucher with any 4+ Day Microsoft IT course. Enrol and complete any 4+ Day Microsoft IT Instructor led training and receive a free Microsoft Exam voucher. Does not apply to On Demand training.
    • Free second person on any Professional Development course. Valid on all publicly scheduled Professional Development training. Students must enrol and complete same course on the same date in the same class. First person must pay full rate with accompanying person Free of Charge.
    • $25 Prezzee Voucher with any 3+ Day course. Enrol and complete any 2 Day course within promotion period and receive a free $25 Prezzee voucher. Not valid in conjunction with any other Prize or Offer. Not redeemable for cash.
    • $50 JB Hi Fi Voucher with any 5+ Day course. Enrol and complete any 5 Day course within promotion period and receive a free $50 JB Hi Fi Voucher. Not valid in conjunction with any other Prize or Offer. Not redeemable for cash.

 


Offer

  1. Find a comparable training offer for lower, and we'll beat it by up to 5%. 
  2. Excludes travel, disbursements and catering.

Eligibility

Customer must provide

  1. A verifiable copy of a competitors quote or proposal, or a link to an online price to participate, with all tuition fees, surcharges, taxes, credit card fees, material fees, exam fees included.
  2. Course must be publicly available, provided by a registered Australian business, in Australian dollars, and the course able to be completed in Australia.
  3. The deliverables must be substantially similar, for example, the same course code, days of training, students participating, content, materials, study modality.

Exclusions

  1. Offer cannot be used on Accredited training (courses within the Qualifications portfolio)
  2. Offer cannot be used in conjunction with VouchersPlus offers
  3. Offer cannot be used in conjunction with vendor vouchers or credits such as SATVs
  4. 5% savings cannot be applied to taxes or credit card fees.

Fair Use Policy

Fair Use Policy

  1. New Horizons has the right to refuse any price beat guarantee request where it unfairly disadvantages other customers, our business, is unreasonable, excessive or unfair. This offer is made in good faith, and can be withdrawn at any time.

Acceptance

Redemption

  1. The offer is valid for 1 business day, or a 24 hour period. 
  2. Acceptance must be provided in writing by emailing info@nhaustralia.com.au 

 

Offer

  1. The pre-registration period runs from 9am October 2, 2018 to 5pm October 31, 2018.
  2. The sale period to earn reward points is from 9am November 1, 2018 to 5pm December 31, 2018. Reward points will not be valid if payment is received after the aforementioned date. You will of course still receive your discounted tiered rates.
  3. The advent calendar period runs from 9am November 1, 2018 to 5pm November 30, 2018.
  4. To be eligible for the Advent Calendar bonus reward or 1 Day Free Professional Development Training bonus reward, there is a minimum spend of $5000 made.
  5. Advent Calendar bonus rewards are available to those who have pre-registered prior to 5pm October 31, 2018, or those who finalise their order with us before 30 November.
  6. Advent Calendar bonus rewards will be distributed as soon as payment has been received.
  7. Those who have pre-registered can select any item from the advent calendar.
  8. Those who do not pre-register are only eligible for the item revealed on the day they finalise payment - which must be received before 30 November 2018.
  9. Credits will be allocated to one (1) authorised individual within the organisation; they will be provided login and password details for redemption of reward items. All reward points are non-transferable and non-refundable.
  10. Reward points are valid until 28 February 2019. All reward items must be redeemed through New Horizons’ EOCY Rewards Portal prior to this date. Any item(s) redeemed after this date will not be valid under this agreement.
  11. If the ‘Points Plus Pay’ option is selected when redeeming rewards through the EOCY portal, a separate invoice will be generated by New Horizons for the additional payment amount required to obtain the selected reward(s).
  12. Please choose your reward(s) carefully as all reward choices are final and cannot be exchanged or transferred once points have been redeemed through the Rewards Portal. Please note, courses not delivered by New Horizons trainers are not redeemable using Complimentary Days of Training Reward vouchers. This includes Reseller courses.
  13. Please note that all rewards included within the EOCY special offers are subject to the availability of stock. In the event that a particular item becomes unavailable, it may be substituted for a similar item of your choice listed in the New Horizons’ Rewards Portal of equal or lesser value.
  14. Please allow for up to ten (10) business days for the delivery of reward items. Please note some items may require delivery times beyond twenty (20) days. New Horizons will advise in such occurrences. New Horizons is not liable for any damaged or lost items in the delivery process.
  15. Maximum reward points earnable is 3000.
  16. New Horizons retains the right to review/invalidate reward points in the case of discrepancy.
  17. Please consult your Learning Solutions Advisor if you are unsure of what your VoucherPlus credits are redeemable on. VouchersPlus credits are redeemable on New Horizons publicly scheduled courses trained by a New Horizons instructor. Reseller courses are not eligible.
  18. When you finalise your payment your Account Manager will advise you of your Tiered Discount level. When you use your credits on eligible training, your discount level will be applied. The Daily Rates displayed are based on our standard daily rates. Some courses are considered premium and will have a higher daily rate. Your discount level will be applied as agreed.
  19. All credits purchased under this agreement are valid for 12 months from the date of payment.
  20. Once invoiced, training credits are non-refundable and non-transferable.
  21. Once enrolled, complimentary days of training are non-refundable and non-transferable.
  22. COURSE CANCELLATIONS AND TRANSFERS: Requests for transfers or cancellations must be received in writing by a duly authorised person from the nominating organisation. Cancellation or reschedule of any New Horizons course requires a minimum TEN complete business days written notification to info@nhaustralia.com.au prior to the course date, to ensure that the course is rescheduled without penalty. Less than TEN FULL business days’ notice will result in no refund/no rescheduling.
  23. Promotion is only valid at New Horizons Learning Centers located in Australia.

 

Offer

  1. Consultation is conducted by a New Horizons Learning Solutions Advisor.
  2. The first 10 customers who purchase and confirm a 2-day or more 0ffice 365 Select training program before 31 September 2018 will receive 1 free enrolment in the Change Management course in Sydney, Brisbane, Melbourne or through Connected Classroom.
  3. The course date is subject to availability. Once confirmed, the booking date cannot be changed but can be transferred to another member in the same organisation.
  4. No cash equivalents or refunds available. This offer is not valid on other courses.
  5. The Change Management course must be redeemed within 12 months from the date of purchase.
  6. Office 365 Select training payment must be received by New Horizons before 1 October 2018.
  7. This offer is limited to the first 10 bookings.
  8. New Horizons reserves the right to adjust these conditions or close this offer at any time.
  9. Promotion is only valid at New Horizons Learning Centers located in Australia.

 

Offer

  1. Current Offer Period: 2 - 24 April 2019
  2. New Horizons' Hot Seat Deals will be announced via email and social media.
  3. A selected number of discounted seats will be made available, for a limited time, on selected courses.
  4. Discounted prices will remain valid until the selected number of discounted seats are sold out, or the until the offer period ends, whichever occurs first.
  5. Customers must enter promo code BIGDEAL when booking. The discount will then be applied to your invoice and/or when payment taken.
  6. Offer is only valid for purchase within the Current Offer Period.
  7. Offer is not valid in conjunction with any other offer.
  8. Offer not valid for payment using VouchersPlus+ credits, SATVS or any other vendor credits.
  9. No cancellations, no rescheduling and no refunds available on Hot Seat Deals.
  10. Offer valid to New Horizons Australia centres only.
  11. New Horizon’s Standard Enrolment Terms and Conditions apply.
  12. New Horizons reserves the right to change these Terms and Conditions at any time, or to decline any request where it unfairly disadvantages other customers, our business, or is generated through human error or fraudulent activities.
  13. Any questions or queries about Horizons’ Hot Seat Deals can be submitted to info@nhaustralia.com.au

NEW HORIZONS’ WIN $5000 worth of Microsoft training by New horizons Australia

Eligibility

Entry is open to all visitors of Mircosoft Ignite on 13 & 14 February 2019 in Sydney. Employees, immediate family members of employees, employees of New Horizons are ineligible to enter.

Entry

The Promotion commences on 8.30 AM 13/02/2019 and entries close on 1PM 16/02/2019 (deemed the Promotion Period). To enter, Eligible Entrants must scan their visitor badge at the New Horizons exhibition stand at Microsoft Ignite. One entry per person is permittable.

Prizes and winning

The prize will be drawn by computer generated random selection and will take place at 10:00 on 20/02/2019 at Level 6, 31 Market Street, Sydney, NSW, 2000. The winner will receive $5000 in Vouchers+ credits that can be used for Microsoft Training at New Horizons Australia, with a validity of 12 months from 20 February 2019. Terms and conditions for Vouchers+ apply as per normal. The Total Prize pool value is AU$5000. Redemption rates are calculated at RRP displayed on the website.

Prize conditions

Winners will be notified by phone and email within two (2) business days of the draw. The winners will have their details published on www.nhaustralia.com.au and via our social media channels. Authorised under NSW Permit LTPS/19/31581

Offer

  1. Enrol and pay for one (1) student, and receive a second enrolment in the same course for free​.
  2. Offer available on sales between 1 and 31 March 2019 which show the promo code in the transaction.
  3. Offer only valid on Publicly Scheduled Professional Development, Desktop Application courses (delivered any modality) or Publicly Scheduled Information Technology courses offered through Flexible Mentored Learning​
  4. Transaction must be paid in full to receive the offer ​
  5. Not valid in conjunction with any other offer
  6. Vouchers+ or vendor credits such as SATVs are not eligible
  7. Courses must be completed before 30 June 2019
  8. New Horizons has the right to refuse any request where it unfairly disadvantages other customers, our business, is unreasonable, excessive or unfair. This offer is made in good faith, and can be withdrawn at any time. New Horizons reserves the right to modify these sale terms and conditions.​
  9. Offer is only valid at New Horizons Australia.​
  10. Standard Cancellation and Refund Terms and Conditions apply.

Offer

  1. The 2019 End of Calendar Year Vouchers+ sale is subject to Standard Vouchers+ Terms and Conditions above.
  2. The Golden Pass period of this offer is from 9am October 15, 2019 to 5pm December 31, 2019.
  3. Golden Passes use is subject to the EOCY campaign conditions and course availability. Golden Passes expire 31 March 2020. Students must have enrolled and completed training by this time. Where cancellations occur by New Horizons, this date can be extended. Each Golden Pass allows a second student to attend the same class as a Vouchers+ paying student. Each Golden Pass can be used for multiple Professional Development or Desktop Applications courses, and is limited to a 1 time use on Information Technology or Process Management training. Each Golden Pass is valid to a maximum of 5 days training. Golden Passes are not valid for use on Oracle, VMware, CISCO, Red Hat courses, Qualifications, Exams or On Demand training. Golden Pass holders are not eligible for Free Course Repeats.
  4. Please consult your Learning Solutions Advisor if you are unsure of what your Voucher+ credits or Golden Passes are redeemable on. Vouchers+ credits are redeemable on New Horizons publicly scheduled courses trained by a New Horizons instructor. Courses scheduled and delivered by third party partners such as Oracle, VMWare, CISCO, VMware, Mosse or Red Hat are not redeemable.

Offer

  1. This offer is valid on public scheduled classes delivered by New Horizons instructors. Offer is not available on Reseller training included but not limited to VMware, Oracle, CISCO or Red Hat training, including Learning Subscriptions or Credits.
  2. The offer is valid on a first enrolment with New Horizons. Offer can only be used one time.
  3. Offer provides a maximum of 2.5% off a public scheduled course, and cannot be used in conjunction with any other offer or Vouchers+ credits.
  4. Offer subject to change at any time.
  5. Offer valid in Australia only.
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