Business Analysis and Requirement Gathering Techniques

 Jul 18, 2019

How does a company maintain its operations and how do you analyse the needs and structure of a business organisation? In term 3, International Students of the ICT50115 – Diploma of Information Technology, got the chance to really dig into this topic and our instructors agreed to give you the inside scoop of what’s covered in class!

When students pursue a career in IT, it is important for them to understand the business impact of their future job. A starting point for New Horizons students is to learn about Business Analysis and Requirement Gathering Techniques.

In class, students discuss various methods of collecting information and conducting feasibility analysis. By doing this, they get insight in how businesses are able to observe certain patterns and trends in order to effectively manage their operations and continue to sustain within the market.

By looking at several different methods of requirement gathering techniques such as brainstorming, interviewing, focus groups, students learn how to gather requirements for a product or project. By discussing the various methods, the students learn:

  • collecting multiple ideas from groups
  • observing and analysing certain market movements
  • obtaining feedback from stakeholders
  • the concept of prototyping in order to evaluate various models and produce a final product

Theory is important as it teaches students the laws and basics regarding the idea of business analysis, however, practical experience is just as crucial as it provides a real-life understanding on how businesses tend to gather their data. Combining theory with practice is a major benefit for the learners as they are encouraged to participate in various activities to experience business industry situations, which further improve their skills in order to apply this understanding in their future careers.” Says Michael Robinson, Head of Learning and Development at New Horizons.

Not only does practical experience provide the students with insight into real business situations, it also gives them the opportunity to participate in simulated scenarios to prepare them for future tasks in their career. This way they learn how to manage different stakeholders and deal with objections and disagreements in negotiations.

The most common challenges professionals encounter during these tasks include:

  • Unclear Success Criteria
  • Conflicting Priorities
  • Clients insisting on alternative solutions
  • Clients not having the ability to speak up
  • Clients reassessing their needs and reconsidering their decisions

Recognising these challenges and having constructive discussions afterwards helps build the students confidence and increases their ability to effectively deal with them when progressing into full time work.

Students who are ready to start their journey towards a career in IT and want to know more about studying the ICT50115 – Diploma of Information Technology in Australia, can contact us at

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About the Author:

New Horizons  

New Horizons is Australia's leading corporate training provider, and has been educating business professionals for over 15 years in the areas of Professional Development, Microsoft Office & Adobe Applications, and IT Technical. Our aim through this blog is to bring you relevant stories, articles, and tips & tricks that can help you to improve your skills and productivity in the workplace. Our expert trainers will also be posting their own articles from time to time, so be sure to keep an eye out.

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