NH Blog - Articles on Management

Oct 24, 2016

Seven steps to modifying employee behaviour

As a team leader or manager, one of your primary responsibilities is to get your employees to produce desirable results through specific behaviours. To do this, you have [...]

Oct 14, 2016

Interviewing and avoiding the artful dodger!

When people complain to me that it is so difficult to “get rid of” poor performing people, I often think that it is like saying that you can’t understand why the poor [...]

Oct 13, 2016

Your essential guide to performance feedback

End of year performance reviews are not most people’s favourite conversations. Even if you don’t have formal reviews, you most probably have to deliver some feedback to [...]

Sep 29, 2016

The importance of acknowledgement

I had a lady in a seminar I was conducting on management ask me “Tim are you saying that we should give our people positive feedback even if they are just making the [...]

Sep 15, 2016

What they don't tell you about becoming a manager

Why becoming a Manager can be so Challenging – What they Don’t Tell You! I recently came across a book by Aaron McDaniel called The Young Professional’s Guide to [...]

Aug 24, 2016

Managing performance – The good and the bad

Performance management – a significant part of every manager’s job, and a highly resented one. Managers are constantly working to deliver high productivity by [...]

Aug 22, 2016

Learn to lead and inspire people with these TED Talks

“If you hire people just because they can do a job, they'll work for your money. But if they believe what you believe, they'll work for you with blood and sweat [...]

Aug 19, 2016

The best leaders develop their followers

The best workplace leaders don’t rescue, or persecute their followers, they develop them! Developing individuals and teams is a continuous cycle of observing [...]

Feb 17, 2016

The problem with accepting constructive feedback

Why is it that we are rarely enthusiastic about constructive feedback? Even when it’s helpful! There are three areas that I’d like to consider around this [...]

Feb 10, 2016

Remember Me? In one way I hope not!

I had to go looking for my degrees the other day to substantiate something for our RTO (Registered Training Organisation) space. Despite my search, I couldn’t find [...]

Jan 27, 2016

Taking Responsibility for Your Own Performance

In my experience, I’ve noticed that people who do take responsibility for their own performance possess a number of significant characteristics. They tend to [...]

Jan 20, 2016

All high performing work teams deliver these ten elements

For my post today I want to discuss the elements of a successful team. More broadly the first factor in a successful team is the diversity of skills and [...]

Dec 02, 2015

Embedding Organisational Values into Performance Management

Respect, integrity, excellence in service, openness...do these words resonate with you and your organisation? These types of words often appear in organisational [...]

Nov 11, 2015

Is your ‘Human Capital’ stock going up or down?

A Customer Service Manager from a medium sized business attending one of my seminars on Managing Multigenerational Teams recently stated: “My manager doesn’t want to [...]

Oct 28, 2015

What they don't tell you about becoming a manager

Why becoming a Manager can be so Challenging – What they Don’t Tell You! I recently came across a book by Aaron McDaniel called The Young Professional’s Guide to [...]

Oct 14, 2015

Courage? …I’m feeling quietly confident

Anyone that knows me well enough is aware of my passion for rugby, and it was heartening to see the Wallabies demolish the English in a preliminary pool match for two [...]

Sep 30, 2015

The Aussie Meat Pie of Managing Teams

Everyone who knows me, knows of my food love affair. So I thought, why not combine my love of food, and my work to write this month’s blog. Now the Aussie meat pie is a [...]

Sep 09, 2015

Leadership, Management and Feedback

Whenever I ask participants in the various management and leadership courses I run, what is the difference between leadership and management, invariably people on the [...]

Aug 26, 2015

Guidelines for Effective Time Management

If you’re serious about effectively managing your time, just follow these simple guidelines and you will reap the benefits: Identify and break your bad/old [...]

Aug 19, 2015

5-steps to conducting quality feedback sessions

I will hopefully celebrate my 53rd birthday in a few weeks. Thirty eight of those years have been spent in workforces across seven countries. This also means I have [...]

Aug 12, 2015

How do you honk?

For anyone in a team, especially those in a Team Leader position, this is an oldie but a goldie! If you already know it, it is Lesson Four that I want to talk about in [...]

Jul 15, 2015

What Sort of Leader are You?

Our leadership style tends to be dependent on both the situation and the people we lead. We’ll take a closer look at three main styles: Autocratic, Democratic, and [...]

Jul 08, 2015

Staff Retention

In our new HR for Non-HR Managers Course, we cover the very topical question of Staff Retention. So much has been written about this but I find that there are a lack of [...]

Jul 01, 2015

Ineffective goals

Damn straight...leaders that set ineffective goals work 24x7; leaders that set effective goals work 8x5...you choose. Why managers continue to set vague, subjective, [...]

Jan 14, 2015

Rich dad’s antidote for distractions

Ever have a day when you did lots of ‘stuff’ and you are worn out but you didn’t get around to achieving the big tasks you intended to? In a previous blog post, I was [...]

Dec 10, 2014

Fruitcakes and lines in the sand

I know I’m biased but my mum makes a fantastic Christmas cake; really moist, full of fruit and enough rum to sink a pirate-ship. Every year she makes eight, gives one to [...]

Dec 03, 2014

Here’s how situational leaders spend more time watching sunsets than watching their people

Situational leadership is a leadership model developed by Hersey and Blanchard. A situational leader is one who can adopt different leadership styles depending on the [...]

Nov 19, 2014

Deliver successful organisational transformation

Today’s post will help anybody in the workplace who is faced with the challenge of changing the thinking, attitude, behaviour, approach, and ultimately, the performance [...]

Oct 01, 2014

The controversies of performance management systems

The idea of managing an employee’s performance is a formalised way, according to set benchmarks, is highly controversial. Mostly I believe it is poorly understood as a [...]

Sep 17, 2014

Telling people that their feet smell and other delightful office conversations

She arrives at her desk in the open-plan office, her feet, hot and sweaty. She takes off her shoes, switches on the small fan she’s bought to cool her feet and all [...]

Apr 23, 2014

A new manager’s first conversations

To those who have just been promoted to a new managerial role, congratulations! For those of us who have been in such roles for some time, I’m sure we all have some [...]

Apr 16, 2014

They won’t take their shoes off!

My partner, who is a family lawyer, says, “Tim, you can’t teach people empathy! They either have it or they don’t.” My response to her is that unless they are a [...]

Apr 03, 2014

Anatomy of a coach

Depending on your point of view, I had the good fortune or misfortune of going to a boys’ boarding school, where sport was a big deal. Lucky for me, I was okay at it and [...]

Mar 26, 2014

And if you tell that to the young folks today…

"And if you tell that to the young folks today, they won't believe you." It's the sign off from one of the most quoted Monty Python sketches ever – The Four [...]

Mar 19, 2014

Think Leader. Think Legacy. Think Auntie Marg.

For my first blog post, I have chosen to share a personal story on leadership, legacy and family. My family and I recently attended the 70th birthday celebration of [...]

Mar 12, 2014

“Hey Rocky, watch me pull a rabbit out of my hat!” said Bullwinkle the trainer

Some of you may remember the Rocky and Bullwinkle Show, and how the moose keeps trying to draw a rabbit out of his hat but fails; drawing out a lion or a rhino instead. [...]

Feb 12, 2014

Footprints in the sand

There is an old but wonderful visual analogy of a man who goes up to heaven and finally meets God. The pair sits down to review the man’s life, but rather than having [...]

Jan 22, 2014

The Guru is never a Guru in his hometown

Last year I wrote a couple of blogs around the area of influence (Influence – after nineteen years I finally get to blend my two great loves! & Influence - Baring it [...]

Dec 06, 2013

A Knotty Issue

Many times at New Horizons in the last seven and a half years of training people new to the role of a manager, I have received comments to the effect of “I wish my [...]

Sep 24, 2013

6 ways to make your leadership and workplace fun again

People desire a “leadership refresh” in their organisations. Employees want leaders that are likeable, understand their needs, can authentically motivate people and know [...]

Aug 08, 2013

Seven ways new managers can shine

1. Manage those above you. Some of you may be thinking, “How the heck am I going to manage people above me when I haven’t even figured out how to do my job?” Trust [...]

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