Most people can talk, but is your communication effective? Are you getting the right outcomes? Can you get across your message in a group situation? New Horizons' business communication training programs are designed for managers and general staff members to enable the clear and concise delivery of ideas.
These communication skills programs are very interactive and led by highly qualified instructors with real-world experience.
New Horizons currently offers the following courses in the area of Business Communication training:
Effective communications skills create positive interactions with others.
This course builds on Assertiveness techniques you will have learned in our Essential Communication Skills or Assertiveness in the Workplace courses. There is a brief revision component of these two courses to make sure ... Read more
At the very best, poor grammar can have ‘you’ be considered as being sloppy. At the worst, it can make you a laughing stock or be thought of as stupid. It is unfortunate, but many people still judge people’s competence on their written output because it is on record. A commercial enterprise can suffer in ... Read more
All of us need to influence or persuade someone at some stage in life. In the workplace, influence and persuasion skills are everyday necessities; crucial to achieving business outcomes. Without good influencing techniques managers use force and coercion, team members can get into conflict and lower ... Read more
With the wealth of information that people are subjected to today, the effective transfer and ‘cut through’ to those we wish to reach is a critical skill in business. The New Horizons’ Effective Presentations Program examines the formalised area of information transfer – the presentation. From understanding ... Read more
Writing succinctly, creating ‘cut through’ or persuading specific audiences are not skills learned in high school or university. Yet such skills in writing proposals can pay big dividends to organisations through time saving, clarity of message and the removal of frustration. Further, proposals are ... Read more
Writing succinctly, creating ‘cut through’ or impressing specific audiences are not skills learned in high school or university. Yet such skills in reporting can pay big dividends to organisations through time saving, clarity of message and the removal of frustration.
This one-day course follows ... Read more
The New Horizons Essential Communication Skills Program teaches participants about the fundamentals of interpersonal communication styles and techniques. Participants learn the foundations of assertive communications, how to build rapport, how to ask and answer questions, use nonverbal communication, give ... Read more
Have your emails ever upset anyone? Have they caused friction, damaged a relationship? Have your emails been misunderstood? Has someone not read your email properly; or even ignored it? Does managing your inbox take too much time? If the answer is “yes” to most of these questions, you’ll value our 1 day ... Read more
New Horizons' Presentation Mastery training program helps average presenters to perfect their craft. Participants learn how to assess the audience and organise a persuasive presentation, using reasoning and emotional appeals to influence. We work on the relationship of voice and body positioning to help ... Read more
The New Horizons’ The Effective Negotiator Program teaches participants the basics of negotiations. You will learn the basic types of negotiation and how to use negotiation processes in multiple situations. You will be able to articulate the phases required for success and learn the concepts WATNA, BATNA, ... Read more
The Think on Your Feet® workshop begins with quick coherent thinking – the bedrock of communication – and ends with dramatically sharpening skills to speak more convincingly. The workshop provides all-purpose strategies for organising your ideas and shows how to match your message to your audience. The ... Read more
In the ‘old days’ there was a secretarial pool who typed up any letter of importance that was to go out of an organisation. These people were careful and made correspondence represent the organisation well. The need for precise and appropriate business writing has not disappeared but the responsibilities of ... Read more
This two-day workshop introduces attendees to the process of writing good quality technical documents. Technical documents include procedures, instructions, manuals, and user guides. You learn to clearly define outcomes of what your writing must deliver, who your readers are, and how to present the ... Read more