Business Communication training

Most people can talk, but is your communication effective? Are you getting the right outcomes? Can you get across your message in a group situation? New Horizons' business communication training programs are designed for managers and general staff members to enable the clear and concise delivery of ideas. These communication skills programs are very interactive and led by highly qualified instructors with real-world experience.

New Horizons currently offers the following courses in the area of Business Communication training:

(4.26 out of 5)
Based on 3372 student evaluations

Effective communications skills create positive interactions with others. This course builds on Assertiveness techniques you will have learned in our Essential Communication Skills or Assertiveness in the Workplace courses. There is a brief revision component of these two courses to make sure ... Read more

1 Day

  Expert


(4.25 out of 5)
Based on 555 student evaluations

At the very best, poor grammar can have ‘you’ be considered as being sloppy. At the worst, it can make you a laughing stock or be thought of as stupid. It is unfortunate, but many people still judge people’s competence on their written output because it is on record. A commercial enterprise can suffer in ... Read more

1 Day

  Foundation


(4.25 out of 5)
Based on 575 student evaluations

All of us need to influence or persuade someone at some stage in life. In the workplace, influence and persuasion skills are everyday necessities; crucial to achieving business outcomes. Without good influencing techniques managers use force and coercion, team members can get into conflict and lower ... Read more

1 Day

  Expert


(4.26 out of 5)
Based on 1736 student evaluations

With the wealth of information that people are subjected to today, the effective transfer and ‘cut through’ to those we wish to reach is a critical skill in business. The New Horizons’ Effective Presentations Program examines the formalised area of information transfer – the presentation. From understanding ... Read more

2 Days

  Foundation


(4.27 out of 5)
Based on 116 student evaluations

Writing succinctly, creating ‘cut through’ or persuading specific audiences are not skills learned in high school or university. Yet such skills in writing proposals can pay big dividends to organisations through time saving, clarity of message and the removal of frustration. Further, proposals are ... Read more


(4.24 out of 5)
Based on 165 student evaluations

Writing succinctly, creating ‘cut through’ or impressing specific audiences are not skills learned in high school or university. Yet such skills in reporting can pay big dividends to organisations through time saving, clarity of message and the removal of frustration. This one-day course follows ... Read more


(4.21 out of 5)
Based on 156 student evaluations

The New Horizons Essential Communication Skills Program teaches participants about the fundamentals of interpersonal communication styles and techniques. Participants learn the foundations of assertive communications, how to build rapport, how to ask and answer questions, use nonverbal communication, give ... Read more


(4.26 out of 5)
Based on 890 student evaluations

Have your emails ever upset anyone? Have they caused friction, damaged a relationship? Have your emails been misunderstood? Has someone not read your email properly; or even ignored it? Does managing your inbox take too much time? If the answer is “yes” to most of these questions, you’ll value our 1 day ... Read more

1 Day

  Advanced


(4.30 out of 5)
Based on 204 student evaluations

New Horizons' Presentation Mastery training program helps average presenters to perfect their craft. Participants learn how to assess the audience and organise a persuasive presentation, using reasoning and emotional appeals to influence. We work on the relationship of voice and body positioning to help ... Read more

1 Day

  Advanced


(4.25 out of 5)
Based on 841 student evaluations

The New Horizons’ The Effective Negotiator Program teaches participants the basics of negotiations. You will learn the basic types of negotiation and how to use negotiation processes in multiple situations. You will be able to articulate the phases required for success and learn the concepts WATNA, BATNA, ... Read more

1 Day

  Foundation


(4.25 out of 5)
Based on 2915 student evaluations

The Think on Your Feet® workshop begins with quick coherent thinking – the bedrock of communication – and ends with dramatically sharpening skills to speak more convincingly. The workshop provides all-purpose strategies for organising your ideas and shows how to match your message to your audience. The ... Read more

2 Days

  Expert


(4.24 out of 5)
Based on 1041 student evaluations

In the ‘old days’ there was a secretarial pool who typed up any letter of importance that was to go out of an organisation. These people were careful and made correspondence represent the organisation well. The need for precise and appropriate business writing has not disappeared but the responsibilities of ... Read more

1 Day

  Foundation


(4.25 out of 5)
Based on 1782 student evaluations

This two-day workshop introduces attendees to the process of writing good quality technical documents. Technical documents include procedures, instructions, manuals, and user guides. You learn to clearly define outcomes of what your writing must deliver, who your readers are, and how to present the ... Read more

2 Days

  Expert


Course Inclusions & Features:

  • Dedicated Learning Solutions Advisor to help customise course and learning outcomes
  • Qualified trainers with real-world experience
  • Up to 6 month free course repeat option (Exclusions apply)
  • Ask us about our ‘Lunch-like-a-Local’ Vouchers. Sit down and enjoy lunch with your class mates at our favourite local café.
  • Printed or Digital course material
  • Course completion certificate
  • Central CBD location in Sydney, Melbourne, Brisbane and Perth

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