Lync 2013 - End User

Overview

1 Day $450

This course is designed to provide business users an introduction to Lync 2013. During the course end users will learn how to make use of the most common communication features of Lync including adding contacts & managing contacts, instant messaging, calling options, and sharing.

  • What Is Lync
  • Lync Features And Plans
  • Opening Lync With Windows 8.1
  • Signing In To Lync
  • The Lync Window
  • Lync Presence And Status
  • Changing The Profile Picture
  • Glossary Of Lync Terms
  • Accessing Help

  • Adding Contacts From Within Your Organisation
  • Adding Outside Contacts
  • Sorting Contacts
  • Changing The Privacy Status Of Contacts
  • Using The Quick Lync Bar
  • Working with The Contact Card
  • Creating a New Group
  • Working with Groups
  • Deleting Groups and Contact
  • Tagging for Status Change Alerts

  • Sending Instant Messages
  • The Conversations Window
  • Replying To Instant Messages
  • Formatting Instant Messages
  • Sharing Files
  • Opening Shared Files
  • Working With Lync Views
  • Resuming A Conversation
  • Viewing Conversation History In Outlook

  • Placing A Call
  • Working With The Call Window
  • Receiving A Call
  • Working With Call Layout Options

  • Online Meeting Best Practice
  • Setting Up Lync Meetings
  • Creating A Meeting In Outlook
  • Accepting A Meeting In Outlook
  • Joining A Meeting
  • Creating An Impromptu Meeting
  • Recording a Meeting
  • Managing Recordings
  • Saving And Publishing Recordings
  • Understanding Meeting Options
  • Understanding Meeting Actions
  • Using The Lobby
  • Understanding The Lync Web App
  • Leaving A Meeting

  • Understanding Presenting
  • Presenting The Desktop
  • Giving Others Control Of The Desktop
  • Working With Desktop Presentations
  • Presenting a Program
  • Working With a Program
  • Presenting a PowerPoint Slide Show
  • Working With a PowerPoint Presentations
  • Annotating PowerPoint Presentations
  • Managing PowerPoint Presentations
  • Working With The Presenting Options
  • Presenting Whiteboard
  • The Poll Screen
  • Creating a Poll
  • Working With Polls
  • Creating a Q & A
  • Working With a Q & A

  • The Contacts View
  • Adding a Contact In Lync For Mobile
  • Instant Messaging In Lync For Mobile
  • Working With Conversations
  • Working With My Info

  • Understanding Lync Options
  • Personalising Lync
  • Changing The Contacts List Display Options
  • File Locations

This course is designed for business users or end users who are new to the Lync communication platform and would like to become more familiar with the common features of the Lync technology.
It is recommended that attendees have previous experience working with Microsoft Windows.

Instructors

Matthew Goodall

Matthew is a qualified Microsoft Office Specialist, Microsoft ...


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