Most people get promoted to the position of People Manager based on their technical expertise but managing people calls upon a completely different set of skills. Because of this, surviving as a new manager can be difficult. 40% of managers new to a role don’t survive in the role beyond 18 months*.
At best a novice manager without training can just be ineffectual; at worst, they can create detrimental precedents that are hard to manage out of staff. They can also create conflict and demotivation.
The New Manager Course is designed to give you the foundation skills and practical techniques necessary to assert yourself in your position, win over your direct reports and get the best from them.
The program is structured to help an individual gain self awareness and understand how their approach impacts others and what to do about it. The third day is specifically spent on conflict resolution; an important skill set in a manager’s toolbox.
*Ed Holton, Ph.D., author of the Ultimate New Employee Survival Guide
Anyone who is new to the role of managing/supervising people or who has been in the role for a while but has not had formal training.
Before attending this course, students must have:
Key Business Benefits
Increases revenue or decreases costs through greater productivity
Creates a culture of accountability to all levels through better performance management
Creates greater job satisfaction and retention by connecting people to their work and instilling purpose
Makes it easier for senior managers to manage by increased confidence in mid to lower managers
Saves potential cost of rehiring, retraining and lost productivity by increasing potential success of the manager
Key Participants Benefit
Builds confidence by ‘knowing’ best techniques, having flexibility of approach and templates/steps to follow
Make it easier to manage difficult situations/staff members by providing techniques to de-escalate conflict and get people on side
Increases time to focus on important issues by minimising disruption, delegating and utilising important Time Management concepts
Lessens stress by having direct reports take on more accountability and responsibility
Increases productivity and the potential of a favourable reputation by superior goal setting techniques, motivation, feedback and monitoring processes
Participants will leave the course with a certificate of attendance and an individualised action plan to help support next steps on return to the workplace.More importantly you will have developed skills and knowledge to become:
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About Microsoft On-Demand Learning
Build your Microsoft technical expertise while balancing the demands of your schedule. The new MOC On-Demand series courses combine high-quality video lectures, live hands-on labs and knowledge-checks in a self-paced format to help you build skills as your schedule allows—all at once or five minutes at a time.
MOC On-Demand at a Glance
The modular structure offered by MOC On-Demand courses lets learners complete training piecemeal or in an order they choose.
Immediate Feedback on Mastery
Knowledge checks at the end of each module and each course tell learners whether they’ve mastered the content and are ready to move on.
Similar to In-class Microsoft official curriculum courses, MOC On-Demand is eligible for payment via Software Assurance Training Vouchers (SATVs)
Direct From the Source
MOC On-Demand is brought to you by the people who wrote the software. The content is based on the official Microsoft official curriculum (MOC).
Learn Anywhere Anytime
The high-quality in-depth video content, labs and knowledge checks are all available to you via the cloud 24 X 7.
Live Hands-on Labs
Unlike other on-demand offerings that offer simulated labs, MOC On-Demand gives customers a live, real-time environment for hands-on training.