20347 - Enabling and Managing Office 365

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(Course eligible for SATVs)

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This is a 5-day instructor-led training (ILT) course that targets the needs of IT professionals who take part in evaluating, planning, deploying, and operating Office 365 services, including its identities, dependencies, requirements, and supporting technologies. This course focuses on skills required to set up an Office 365 tenant, including federation with existing user identities, and skills required to sustain an Office 365 tenant and its users.

This module reviews the features of Office 365 and identifies recent improvements to the service. Also it describes how to configure an Office 365 tenant and plan for a pilot deployment.

Lessons

  • Overview of Office 365
  • Provisioning an Office 365 tenant
  • Planning a pilot deployment

Lab : Provisioning Office 365

  • Configuring an Office 365 tenant
  • Configuring a custom domain
  • Exploring the Office 365 administrator interfaces

After completing this module, students will be able to:

  • Describe the features and benefits of Office 365.
  • Provision new tenant accounts.
  • Plan a pilot deployment of Office 365.

This module describes how to manage Office 365 users, groups, and licenses, and configure administrative access by using the Office 365 console and the Windows PowerShell command-line interface.

Lessons

  • Managing user accounts and licenses
  • Managing passwords and authentication
  • Managing security groups in Office 365
  • Managing Office 365 users and groups with Windows PowerShell
  • Configuring administrative access

Lab : Managing Office 365 users and passwords

  • Managing Office 365 users and licenses by using the Office 365 admin center
  • Managing Office 365 password policies

Lab : Managing Office 365 groups and administration

  • Managing Office 365 groups
  • Managing Office 365 users and groups by using Windows PowerShell
  • Configuring delegated administrators

After completing this module, students will be able to:

  • Manage user accounts and licenses by using the Microsoft Office 365 admin center.
  • Manage passwords and authentication.
  • Manage security and distribution groups by using the Office 365 admin center.
  • Manage Office 365 users and groups by using Windows PowerShell.
  • Configure administrative access.

This module describes the different types of client software that you can use to connect to Office 365, and the infrastructure requirements that the clients need to meet to connect to Office 365. Also this teaches you how to configure different types of Office 365 clients.

Lessons

  • Planning for Office 365 clients
  • Planning connectivity for Office 365 clients
  • Configuring connectivity for Office 365 clients

Lab : Configuring client connectivity to Office 365

  • Configuring DNS records for Office 365 clients
  • Running the Office 365 connectivity analyser tools
  • Connecting Office 2016 clients

After completing this module, students will be able to:

  • Plan for the deployment of Microsoft Office 365 clients.
  • Plan for, and troubleshoot, connectivity for Office 365 clients.
  • Configure connectivity for Office 365 clients.

This module describes how to plan and configure directory synchronisation between Azure AD and on-premises AD DS.

Lessons

  • Planning and preparing for directory synchronisation
  • Implementing directory synchronisation by using Azure AD Connect
  • Managing Office 365 identities with directory synchronisation

Lab : Planning and configuring directory synchronisation

  • Preparing for directory synchronisation
  • Configuring directory synchronisation
  • Managing Active Directory users and groups

After completing this module, students will be able to:

  • Plan and prepare for directory synchronisation.
  • Implement directory synchronisation by using Microsoft Azure Active Directory Connect (Azure AD Connect).
  • Manage Microsoft Office 365 identities with directory synchronisation.

This module covers the planning process, how to make Microsoft Office 365 ProPlus directly available to end users, and how to deploy it as a managed package. Finally, this module covers how to set up Office telemetry so that administrators can keep track of how users are interacting with Microsoft Office.

Lessons

  • Overview of Office 365 ProPlus
  • Planning and managing user-driven Office 365 ProPlus deployments
  • Planning and managing centralized deployments of Office 365 ProPlus
  • Office telemetry and reporting

Lab : Deploying Office 365 ProPlus

  • Preparing an Office 365 ProPlus managed installation
  • Managing user-driven Office 365 ProPlus installations
  • Managing Centralized Office 365 ProPlus installations

After completing this module, students will be able to:

  • Describe Office 365 ProPlus.
  • Plan and manage user-driven Office 365 ProPlus deployments.
  • Plan and manage centralised deployments for Office 365 ProPlus.
  • Describe Office telemetry and reporting.

This module describes Exchange Online and explains how to create and manage recipient objects and how to manage and delegate Exchange security.

Lessons

  • Overview of Exchange Online
  • Managing Exchange Online recipients
  • Planning and configuring Exchange Online permissions

Lab : Managing Exchange Online recipients and permissions

  • Configuring Exchange Online recipients
  • Configuring delegated administration

After completing this module, students will be able to:

  • Plan and prepare for directory synchronisation.
  • Implement directory synchronisation by using Microsoft Azure Active Directory Connect (Azure AD Connect).
  • Manage Microsoft Office 365 identities with directory synchronisation.

This module describes how to plan and configure Exchange Online services. It also explains how to plan and configure anti-malware and anti-spam settings in Office 365.

Lessons

  • Planning and configuring email flow in Office 365
  • Planning and configuring email protection in Office 365
  • Planning and configuring client access policies
  • Migrating to Exchange Online

Lab : Configuring message transport in Exchange Online

  • Configuring message transport settings

Lab : Configuring email protection and client policies

  • Configuring email protection
  • Configuring client access policies

After completing this module, students will be able to:

  • Plan and configure email flow in Office 365.
  • Plan and configure antimalware and anti-spam settings in Office 365.
  • Plan and configure policies for Exchange Online Clients.
  • Plan and configure a migration to Exchange Online.

This module describes how to plan and implement the Skype for Business Online deployment. Also it describes how to plan voice integration with Skype for Business Online.

Lessons

  • Planning and configuring Skype for Business Online service settings
  • Configuring Skype for Business Online users and client connectivity
  • Planning voice integration with Skype for Business Online

Lab : Deploying Skype for Business Online

  • Configuring Skype for Business Online organization settings
  • Configuring Skype for Business Online user settings
  • Configuring a Skype Meeting Broadcast

After completing this module, students will be able to:

  • Plan and configure Skype for Business Online service settings.
  • Configure Skype for Business Online user settings and clients.
  • Plan voice integration with Skype for Business Online.

This module describes the administrative features available within SharePoint Online and the most common configuration tasks for any administrator who starts using SharePoint Online. Also it describes the concept of site collections and the different sharing options within SharePoint Online. A brief overview of additional portals, such as the video portal, are also provided.

Lessons

  • Configuring SharePoint Online services
  • Planning and configuring SharePoint site collections
  • Planning and configuring external user sharing

Lab : Configuring SharePoint Online

  • Configuring SharePoint Online settings
  • Creating and configuring a SharePoint Online site collection
  • Configuring and verifying external user sharingConfigure

After completing this module, students will be able to:

  • Configure SharePoint Online services.
  • Plan and configure SharePoint Online site collections.
  • Plan and configure external user sharing.

This module describes how to plan and implement a SharePoint collaboration solution, and how to enable Yammer Enterprise services within Office 365 and OneDrive for Business, and Office 365 groups.

Lessons

  • Planning and managing Yammer Enterprise
  • Planning and configuring OneDrive for Business
  • Configuring Office 365 groups

Lab : Planning and configuring an Office 365 collaboration solution

  • Configuring a Yammer Enterprise
  • Configuring OneDrive for Business
  • Configuring Office 365 groups

After completing this module, students will be able to:

  • Enable and configure Yammer Enterprise.
  • Configure OneDrive for Business.
  • Configure Office 365 groups.

This module describes the compliance features in Office 365 and explains how to manage them. Also it describes how to plan and configure Microsoft Azure Rights Management (Azure RMS). Additionally it discusses the security features in Office 365.

Lessons

  • Overview of the compliance features in Office 365
  • Planning and configuring Azure Rights Mmanagement in Office 365
  • Managing the compliance features in Office 365

Lab : Configuring Rrights Mmanagement and compliance

  • Configuring rights management in Office 365
  • Configuring compliance features

After completing this module, students will be able to:

  • Describe the compliance features in Office 365.
  • Configure Azure RMS in Office 365.
  • Manage the compliance features in Office 365.

This module describes how to monitor and review Office 365 services, and troubleshoot Office 365 issues.

Lessons

  • Troubleshooting Office 365
  • Monitoring Office 365 service health

Lab : Monitoring and troubleshooting Office 365

  • Monitoring Office 365
  • Monitoring service health and analysing reports

After completing this module, students will be able to:

  • Troubleshoot Microsoft Office 365 connectivity and service issues.
  • Monitor Office 365 service health.

This module describes how to plan and implement identity federation between on-premises AD DS and Azure AD.

Lessons

  • Understanding identity federation
  • Planning an AD FS deployment
  • Deploy AD FS for identity federation with Office 365
  • Planning and implementing hybrid solutions (Optional)

Lab : Planning and configuring identity federation

  • Deploying Active Directory Federation Services (AD FS) and Web Application
  • Configuring federation with Office 365
  • Verifying single sign-on (SSO)

After completing this module, students will be able to:

  • Describe how identity federation works, and how AD FS can be used to implement identity federation.
  • Plan an AD FS deployment to support identify federation with Office 365.
  • Deploy AD FS to enable SSO for Office 365.
  • Describe hybrid solutions for Exchange Server, Skype for Business Server, and SharePoint Server.

This course will provide experienced IT professionals with the training that they need to plan, configure, and manage an Office 365 environment. Students who attend this course are expected to have a fairly broad understanding of several on-premises technologies such as Domain Name System (DNS) and AD DS, and a general understanding of Exchange Server, Microsoft Lync Server or Skype for Business Server, and Microsoft SharePoint Server.

This course also is intended as preparation material for IT professionals who are looking to take the exams 70-346: Managing Office 365 Identities and Requirements and 70-347: Enabling Office 365 Services to obtain the MCSA: Office 365 certification.

  • A minimum of two years of experience administering the Windows Server operating system, including Windows Server 2012 or Windows Server 2012 R2.
  • A minimum of one year of experience working with AD DS.A minimum of one year of experience working with name resolution, including DNS.
  • Experience working with certificates, including public key infrastructure (PKI) certificates.
  • Experience working with Windows PowerShell.
  • Experience working with Exchange Server 2013 or later, Lync Server 2013 or Skype for Business Server 2015, and SharePoint Server 2013 or later is beneficial but not required.

After completing this course, students will be able to:

  • Plan an Office 365 deployment, configure the Office 365 tenant, and plan a pilot deployment.
  • Manage Office 365 users, groups, and licenses, and configure delegated administration.
  • Plan and configure client connectivity to Office 365.
  • Plan and configure directory synchronization between Azure AD and on-premises AD DS.
  • Plan and implement the deployment of Office 365 ProPlus.
  • Plan and manage Exchange Online recipients and permissions.
  • Plan and configure Exchange Online services.
  • Plan and implement the Skype for Business Online deployment.
  • Plan and configure SharePoint Online.
  • Plan and configure an Office 365 collaboration solution that includes Yammer Enterprise, OneDrive for Business, and Office 365 groups.
  • Plan and configure the integration between Office 365 and Azure RMS, and configure compliance features in Office 365.
  • Monitor and review Office 365 services, and troubleshoot Office 365 issues.
  • Plan and implement identity federation between on-premises AD DS and Azure AD.

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