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Diagnose problems, gather information, and fix common issues with Red Hat Enterprise Linux
The Red Hat Enterprise Linux Diagnostics and Troubleshooting course (RH342) provides system administrators with the tools and techniques they need to successfully diagnose, and fix, a variety of potential issues. Students will work through hands-on problems in various subsystems to diagnose and fix common issues.
Describe a generalized strategy for troubleshooting.
Prevent small issues from becoming large problems by employing proactive system administration techniques.
Identify and resolve issues that can affect a system’s ability to boot.
Identify hardware problems that can affect a system’s ability to operate.
Identify and fix issues related to storage.
Identify and fix problems in, and using, the package management subsystem.
Identify and resolve network connectivity issues.
Debug application issues.
Identify and fix issues related to security subsystems.
Identify kernel issues and assist Red Hat Support in resolving kernel issues.
Practice and demonstrate knowledge and skills learned in Red Hat Enterprise Linux Diagnostics and Troubleshooting.
The Red Hat Enterprise Linux Diagnostics and Troubleshooting course is aimed at senior system administrators who wish to learn more about troubleshooting.
- Have earned a Red Hat Certified System Administrator (RHCSA) or have similar experience
- It is recommend that students have earned a Red Hat Certified Engineer (RHCE) or have similar experience
Impact on the organization
This course is intended to develop the skills needed to prevent costly downtime due to system failure and quickly recover failed systems using analysis, diagnosis, and troubleshooting.
Red Hat has created this course in a way intended to benefit our customers, but each company and infrastructure is unique, and actual results or benefits may vary.
Impact on the individual
As a result of attending this course, students should be able to leverage the software development life-cycle process to plan, create, test, and provision host systems within an organization.
Students should be able to demonstrate the following skills:
- Installation of Red Hat Satellite 6
- Software life-cycle management of software used to provision and maintain configured hosts within a controlled production environment
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