Professional Development Training

Our suite of Professional Development training programs covers the areas of: Business Communication, Management, Leadership, Project Management, Sales, Customer Service and more. Whether you are looking to increase your effectiveness as an individual or are looking for organisational improvement in the development of capabilities of management and general staff, New Horizons has a training program to suit your learning needs.

Business Communication Icon
Business Communication

Verbal\written communication | Presentation skills | Negotiation | Influencing | Think on your feet & more

Customer Service Icon
Customer Service

Professional Telephone Skills | Excellence in Service |
Call Centre Management & more

DeepDive
Deep Dive

A 4-hour course format that assists business professionals in diving down into specific skills that matter.

Learning and Development
Learning & Development

Train the trainer

Learning and Development
Management & Leadership

Emotional Intelligence | Conflict Resolution | Budgeting | Diversity | Change | Coaching | HRM | Financial Mgt. & more

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Performance Enhancement

Assertiveness | Creativity & Innovation | Time Mgt.|Essential skills for EAs & PAs | Stress Mgt. & more

Project management
Project Management & Planning

Project Management Fundamentals | Project resources, risk and Budget Mgt. & more

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Sales

Smarter selling | Sales Fundamentals | Professional selling over the phone

Meet our Professional Development Trainers:

Kasie Mowczan

Kasie is a highly passionate and self-motivated professional with over 10 years’ experience in training and education. Kasie is an extremely engaging facilitator, with comprehensive professional and corporate facilitation experience.

Fee Hosking

Fee is a Business and Management Skills trainer with New Horizons Learning Centre, Sydney. Fee has over 20 years experience in developing and presenting training solutions within industry, banking, and undergraduate programs.

Trish Dobe

Trish has over 20 years of experience in organisational development, change management, and corporate L & D both within Australia and overseas. Trish specialises in the delivery of training programs in the areas of performance management, leadership, process improvement, sales and customer service.

Stan Thomas

Stan has been working in a professional training capacity for over 15 years and possesses a wealth of knowledge in the areas of adult education gained through both formal study and practical delivery of training within and outside Australia.
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