Feb 13, 2021
RESILIA™ Hotspot
What is RESILIA™? RESILIA™ is the certification designed to build Cyber Resilience from the top down i.e. from boardroom level to the person manning the [...]
Jan 31, 2021
What is Bring Your Own Device (BYOD)?
Bring Your Own Device or BYOD, the new trend that is being embraced by the workplace, is defined as "allowing the employees to bring their own devices to the [...]
Dec 15, 2020
A focus on value
Value for customers is always going to be the fundamental principle a service provider maps to be able to create the sought-after value. The "customer" may be [...]
Aug 19, 2020
The Deming Cycle
The Plan, Do, Check and Act cycle is an invaluable way to continually improve processes or products iteratively. This ideology was created by Dr Deming who is thought [...]
Oct 23, 2020
Business process flows in Microsoft CRM 2013
Business process flows guide people and help them align their procedures to fit in with standard operating procedures of an organisation. This lets the end user to [...]